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Install issues

As is the case with any implementation/integration, once all the planning and assessments are done you will eventually need to install software. It’s always essential to confirm that the client meets all the minimum requirements¬†http://support.quickbooks.intuit.com/support/articles/INF21187 in order for the software to install properly. Every now and then, even if requirements are met and networks are properly configured you will run into issues that will need troubleshooting. In the case with this project we had an issue integrating the third party software due to a QBE 13.0 bug which gave us a “qbxml components are not installed” error. After reading up on potential bugs it looked as if updating the software to the R7 release would remedy the issue except for one important detail, the R7 release causes other SDK issues. Luckily Charlie Russel wrote a very informative article discussing this and a workaround, I would recommend reading it here¬†http://www.sleeter.com/blog/2013/06/quickbooks-2013-r7-bug-still-a-problem/

About Alex Flores

Alex started with Presti & Naegele in early 2009. He has held the ProAdvisor Certification since 2008 and just recently became eligible and passed his Advanced Certification. Alex has worked as a full charge bookkeeper for over 10 years and began his QuickBooks training career in 2003.
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